Lead Client Account Manager

Work is what you do, not where you do it.
At AnywhereWorks, our mission is to make it possible for people to work from anywhere in the world. We believe collaboration and learning should be accessible whether you are across the table from someone or connecting from another continent.

We provide a wide range of products and services that support businesses of all sizes, including live answering, scheduling, payment platforms, and shared workspaces. Our focus is on helping people communicate more effectively, work together with ease, and achieve more. We are committed to creating a future of work that is open and inclusive, giving people the opportunity to contribute from wherever they are.

As a successful Lead Client Account Manager, you’ll be:

• Helping business owners work smarter, Anywhere.

• Lowering your carbon footprint by commuting less.

• Modeling a healthier work-life balance.

• Giving back to your community with up to 16 hours of paid volunteering time each year.

• Directing, motivating, and supervising a team of Client Account Managers.

• Developing success plans and providing constructive feedback to help your team achieve their career goals.

• Supporting during peak times, which may include evening hours and at least one weekend day.

• Classified as “nonexempt” and reporting to an assigned Leader.

• Successfully completing an 8-week Learning & Development Phase.

• At AnywhereWorks, we value growth. That’s why we’d like you to dedicate 150 minutes per week to learning and professional development in our online university, AdaptiveU.

• Consistently maintaining all required performance expectations.

• Camera-ready for video meetings whenever you are clocked in and working.

• Living Anywhere best practices working at a desk or chair in a distraction-free space with proper lighting.

You are:

• A people-person with outstanding speaking and listening skills.

• Passionate about delivering exceptional customer service.

• Highly organized and able to accurately document all interactions and activities on a client’s account.

• Self-directed, able to operate independently while supporting both staff and customers.

• Discreet and able to maintain confidentiality of all company and customer information.

• Reliable and committed to a consistent 40 hour schedule (an essential function of this role).

• Comfortable working at a computer throughout your entire scheduled shift.

At AnywhereWorks, leadership means more than managing it means inspiring others, building strong teams, and shaping the future of work. Ready to lead the way?

Your System

• Please click on this LINK to view our system requirements for this position.